Overview
Public Sector organisations are under growing pressure to improve operational efficiency and reduce administrative overhead. Navigating the transition to a paperless environment is a top priority for UK Public Sector organisations, all while working within tight budgets and legacy processes. Manual document processing, disconnected systems, and siloed data often stand in the way.
Join us for an exclusive Live webinar where experts from Coforge and MuleSoft will showcase how Intelligent Document Processing (IDP) and Robotic Process Automation (RPA) can transform Public Sector operations. Discover how MuleSoft’s powerful API-led integration platform can help automate workflows, streamline back-office functions, and ensure seamless data flow across your systems.
What You’ll Learn
- Digitizing Paper-Based Intake: The first step is to eliminate paper at the point of entry. This involves capturing physical documents—such as forms, letters, and applications—and converting them into a digital format. This is more than just scanning; it requires a systematic approach to ensure every piece of information is recorded and searchable.
- Automating Data Extraction and Classification: The role of Robotic Process Automation (RPA) in reducing manual workloads and enabling faster, error-free processes.
- Integrating Disparate Systems: A common issue in the public sector is a fragmented IT landscape with legacy systems that don't communicate with each other. To truly automate, the extracted data must be seamlessly and securely integrated with core business systems, such as case management platforms, financial systems, or citizen portals.
- Real-world use cases including:
- Invoice automation and purchase order processing
- Streamless customer/employee onboarding
Who Should Attend?
This webinar is designed for
Business process owners in healthcare and the public sector
IT leaders and transformation heads, Automation leads
Stakeholders overseeing document-heavy, manual workflows
Public Sector Teams in the UK and EU
Target sectors include: NHS organizations, Transport Services, Civil Service departments, back-office operations and leaders in Public Sector units.
Speakers
Rikki Patel
Strategic Account Executive: Health Public Sector
A senior account executive with over 10 years of experience, I specialize in delivering strategic software solutions across the Life Science, NHS, Integration, and Supply Chain sectors. As part of the Salesforce/MuleSoft team, dedicated to our mission of connecting the world's applications, devices, and data, enabling faster and more connected experiences for all. I actively engage with CIOs, CEOs, and technology leaders to collaboratively identify their unique needs and deliver solutions that leverage AI, automation, and interoperability to accelerate their digital transformation journeys.
Richard Cole
Director, Solution Engineering at Salesforce
Richard Cole is Director of Solution Engineering at Salesforce, where he leads technical strategy and architecture for enterprise clients across industries. With deep expertise in API-led integration, intelligent automation, and scalable cloud platforms, Richard helps organizations modernize legacy systems and accelerate digital transformation. His teams specialize in designing secure, compliant, and high-performance solutions using MuleSoft, AI-driven document processing, and Salesforce’s core technologies.
Sreekanth Cherukuri
SVP - Global Head of Integration Solutions
Sreekanth Cherukuri is the Global Head of Integration Solutions at Coforge, with over 25 years of experience in enterprise integration and digital transformation. A seasoned technologist and strategic leader, Sreekanth has architected and delivered complex integration programs across industries including financial services, insurance, and retail—leveraging platforms like MuleSoft, Salesforce, and other cloud-native technologies.
Agenda
1. Welcome & Introduction
2. End-to-End Document Processing
3. Use case/Demo
4. Real-World Success Stories & Best Practices
5. Q&A Session
Event Details
Date: Thursday, 9th October 2025
Time: 10:00 AM BST
Duration: 60 minutes
Location: Zoom (link will be shared upon registration)
Reserve Your Spot
Seats are limited for this highly focused webinar. Don’t miss this opportunity to see intelligent automation in action for the Public Sector.