Gen AI based Automated Benefit Booklet Generation
for Healthcare Payers

Streamline the generation of personalized, compliant and engaging benefit booklets for an enhanced customer experience.

Up to 75% reduction in processing time. Pay-as-you-go per booklet.

Creating a benefit booklet from start to finish usually involves a hands-on approach, gathering information from various sources, coordinating across departments and often leading to bottlenecks, delays, mistakes, and unnecessary resource expenses.

Coforge's advanced Gen AI solution utilizes Large Language Models (LLMs) to accurately process and extract essential information. This ensures precise results that are carefully reviewed when necessary, guaranteeing seamless end-to-end management.

Leveraging our expertise, operational excellence and our advanced Gen AI accelerator, Quasar, we deliver high quality and efficient benefit booklet for your members.

Key Features:

data-center (1)  Intelligent Data Extraction

AI models extract and structure data from various sources like Sales, Marketing, Department of Insurance (DOI) and Contract Administration.

process  Seamless Integration

The platform integrates with your existing systems for an efficient workflow.

data-scientist  Personalized Content Generation

Create customized benefit booklets tailored to each customer's specific plan details.

ai (2)-1  Scalability and Efficiency

With Generative AI, produce high quality benefit booklets quickly, reducing time and effort compared to manual processes.

checklist (1)  Regulatory Compliance

Ensures all content meets current healthcare regulations, providing 100% compliance and complete peace of mind.

How is this solution better?

Automated data extraction-1

Automated data extraction from multiple sources & document types 

Accuracy validation

Accuracy validation of highlight fields requiring Human-in-the-Loop review

Improved time to market

Improved time to market driving member satisfaction and enrollment

Delivered value:

delivery-value-1

Experience the benefits of a Generative
AI-powered solution. 

75% reduced processing time. 40% lower cost. Pay per booklet pricing.

Deliver more accurate, personalized booklets faster for exceptional customer experiences! 

Transform your benefit booklet creation process.

Transform your benefit booklet creation process.

About Coforge BPS

Coforge Business Process Solutions (BPS) is a disruptive AI-led business operations provider, driving profitable growth for our customers with focus on compliant outcomes, data insights and enhanced capabilities. Coforge BPS augments Business Process Services and Human Capital with AI to boost customer experience, improve business effectiveness and increase efficiency. Our domain expertise covers several industries like Healthcare, Insurance, Banking, Cards, Mortgage, Financial Services, , Travel, Hospitality & Retail. Our cross-industry solutions - like Customer Experience/ Contact Centers, Risk & Compliance Management - cut across all industry verticals. We also offer domain-specific and industry-agnostic digital platforms and point solutions.

Coforge BPS Services its customers including 5 of the Top 25 U.S. Banks, Top 10 Lenders, Top 10 Insurance intermediaries and Fortune 500 Companies from onshore, nearshore and offshore locations.

For more information write to: CoforgeBPS@coforge.com

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